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Returns process or reverse logistics
If a customer decides they want to use us for their reverse logistics (returns), at Pegasus we can evaluate the condition of all returns and either follow guidelines set out by the customer or evaluate with our experienced team, supported with photo evidence in order to decide whether the product can be put back to stock and added back to the inventory or not. We can also offer sustainable disposal of most products.
Quality control
We understand that our role in your supply chain means that you may not regularly be able to see and check the finished product that you may have sourced from the UK or overseas. When new products arrive, we can offer a quality control process on the goods and also we can offer to send a sample out to you so that you can check the quality yourself.
Cross-docking and rejected loads
We work alongside not only customers supplying goods but also alongside haulage companies either locally or ones we partner with. Loads can often be rejected for a variety of reasons (incorrect paperwork, late arrival, damaged load). Pegasus understands that the load may not be able to be rebooked for several days. Therefore, offering a service where we can safely store the goods, which in turn allows the vehicle and trailer to carry on working. We can also rework rejected loads where the stock may be damaged or if a pallet simply needs restacking safely.
